Automatic Generation of Domain Models for Call Centers from Noisy Transcriptions

I attach my slides for my seminar presentation on "Ontologies and Knowledge Representation".
The slides are based on the paper:
"Automatic Generation of Domain Models for Call Centers from Noisy Transcriptions " by  Shourya Roy and Venkata Subramaniam

The paper considers an automatic way to build a taxonomy from raw text. It also considers potential applications of the automatic built taxonomy